CANCELLATION POLICY

Clients who do not cancel/reschedule prior to 24 hours notice will be subject to a cancellation fee of 50% of the service(s) booked, unless the spot can be filled.

Same goes for changes upon arrival - e.g. if you are booked for a full leg wax and decide you only want a half leg wax, that leaves a gap in my schedule that could have been filled with proper notice.

Appointments booked same day and then cancelled hours later, will be subject to the 50% fee.

If you're late for your appointment, I'll do my best to complete your service. However, out of respect for my time and my next client's schedule, this may not be possible. You will be charged full price for the service(s) booked.

Clients who don't show up for their appointment and fail to give a minimum of 3hours notice will be charged FULL price for the service(s) booked and may be expected to pay before they are booked for their next appointment. It's near impossible for me to find someone to replace your spot with the short notice.

I appreciate your understanding and cooperation and I understand this all sounds detailed, but everything is in place to better service my established and future clientele, and keep my schedule filled.

613.290.0255

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